PRIVACY POLICY

Effective as of June 14, 2025

1. INTRODUCTION

Welcome to Activ Sports App! This Privacy Policy describes how Activ Sports ("Activ Sports", "we", "us", or "our") collects, uses, and shares your information when you use our mobile application, "Activ Sports App" (the “App”) and any related services, features, and content (collectively, the “Services”). We are committed to protecting your privacy and ensuring you have a positive experience on our platform.

Our Services enable you to find, join, and organize sports games such as football, basketball, and other sports, connect with other players, manage teams, and stay active.

By accessing or using our App, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. INFORMATION WE COLLECT

We collect several types of information from and about users of our Services, including:

2.1. Information You Provide Directly:
  • Profile Information: When you create an account and profile, we collect your name, photo, preferred sports, skill levels, and date of birth. This information helps in match organization and community building.
  • Game Session Details: If you create or join a game session, we collect details such as the sport, facility name, date and time, maximum number of players, required skill level, and game description.
  • Ratings and Feedback: After each game, you can rate other players based on their skills. We collect and display these ratings on user profiles.
  • Communications: When you communicate with us (e.g., through in-app customer support inquiries, feedback forms within the App), we collect the content of your messages, along with your contact information.
2.2. Information We Collect Automatically:
  • Usage Data: We collect information about your interactions with the App, such as the games you view, features you use, games you view or join, and the time and duration of your activities.
  • Device Information: We collect information about the mobile device you use to access our Services, including the device model, operating system, unique device identifiers, and mobile network information.
  • Location Data: With your consent, we may collect precise location data from your device to help you find nearby games and facilities. You can disable location services through your device settings.
  • App Log Data: Our App automatically records information about your usage. This data may include your IP address, device information, features used, and other statistics to help us understand app performance and user behavior.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • To Provide and Maintain Services: To operate, maintain, and provide all the features and functionality of the Activ Sports App, including enabling you to create profiles, organize and join games, and manage your activities.
  • Personalization: To personalize your experience on the App, such as recommending relevant games, facilities, or other players based on your preferences, skill level, and location.
  • Communication: To communicate with you about your account, game sessions, updates, and to respond to your inquiries and feedback within the App. This includes sending notifications about upcoming games or changes.
  • Improvement of Services: To understand and analyze how you use our Services and to improve and develop new features and functionality within the App. This may involve conducting research, analytics, and debugging.
  • Safety and Security: To detect, prevent, and address fraudulent or illegal activities, security breaches, and to enforce our Terms and Conditions.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. SHARING YOUR INFORMATION

We may share your information in the following ways:

  • With Other Users: Information on your profile (name, photo, preferred sports, skill levels, ratings, and statistics) will be visible to other users within the App. When you join a game, your profile details will be visible to other participants.
  • Service Providers: We engage third-party service providers to perform functions on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing directly related to the App's operation. We share your information with them only to the extent necessary to perform these services, and they are obligated to protect your data.
  • Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement; to enforce our Terms and Conditions; or to protect the security or integrity of our Service.
  • Business Transfers: In the event that Activ Sports is involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be sold or transferred as part of that transaction. We will notify you through the App before your personal information becomes subject to a different privacy policy.
We do not sell, rent, or trade your personal information to third parties for their direct marketing purposes without your explicit consent.

5. YOUR RIGHTS AND CHOICES

You have certain rights regarding your personal information:

  • Access & Correction: You can access and update much of your profile information directly within the App's settings.
  • Deletion: You may request the deletion of your account and personal data. Please note that some information may be retained as required by law or for legitimate business purposes.
  • Marketing Communications: You can opt-out of receiving promotional emails or in-app notifications by following the unsubscribe instructions in those messages or by adjusting your App settings.
  • Location Information: You can choose whether or not to allow the App to collect and use real-time information about your device's location through your device's privacy settings.
To exercise any of these rights, please contact us using the contact information below.

6. DATA SECURITY

We implement reasonable security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure server infrastructure. However, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

7. CHILDREN'S PRIVACY

Our Services are not intended for children under the age of 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy within the App, and updating the "Effective as of" date. Your continued use of the Services after such changes constitutes your acceptance of the revised Privacy Policy.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@activsportsapp.com

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